privacy-policy

**Privacy Policy**

This Privacy Policy describes how The Shopper Saga (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from theshoppersaga.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

### Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and comply with any applicable law requirements.

### How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as outlined below. The information we collect and use varies depending on your interactions with us.

In addition to the specific uses listed below, we may use information we collect about you to communicate with you, provide or enhance the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

### What Personal Information We Collect

The types of personal information we gather depend on how you interact with our Site and Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

#### Information We Collect Directly from You

Information that you directly provide to us through our Services may include:

– **Contact details** such as your name, address, phone number, and email.
– **Order information** including your name, billing address, shipping address, payment confirmation, email address, and phone number.
– **Account information** including your username, password, security questions, and other information used for account security purposes.
– **Shopping information** such as items viewed, carted, saved, or purchased, loyalty points, product reviews, referrals, and gift card details.
– **Customer support information** from your communications with us, such as messages sent through the Services.

Some features of the Services may require you to provide certain information directly about yourself. You may choose not to provide this information, but doing so may prevent you from accessing certain features.

#### Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”) through cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about your access and use of our Site and your account, including device information, browser information, network connection details, IP address, and other interaction data.

#### Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

– **Support for our Site and Services** from companies like Shopify.
– **Payment processors** who collect payment information (e.g., bank account, credit or debit card details, billing address) to process payments and fulfill orders, as per our contract with you.
– **Online tracking technologies** like pixels, web beacons, software developer kits, third-party libraries, and cookies from third parties working with us when you visit our Site, open emails, or engage with our Services or ads.

Any information we obtain from third parties will be treated under this Privacy Policy. See the “Third-Party Websites and Links” section for more details.

### How We Use Your Personal Information

– **Providing Products and Services:** We use your personal information to fulfill our contract with you, including processing payments, fulfilling orders, managing your account, arranging for shipping, handling returns and exchanges, and enabling certain account features.
– **Marketing and Advertising:** We may use your information for marketing, promotional communications, and targeted advertising. If you are an EEA resident, these data processing activities are legally based on our legitimate interest in selling our products under Art. 6 (1) (f) GDPR.
– **Security and Fraud Prevention:** We use your information to detect, investigate, or take action against fraudulent or malicious activity. For EEA residents, these activities are based on our legitimate interest in maintaining a secure website, under Art. 6 (1) (f) GDPR.
– **Communicating and Service Improvement:** We use your information to provide customer support and improve our Services, fulfilling our legitimate interests in being responsive and maintaining our business relationship with you under Art. 6 (1) (f) GDPR.

### Cookies

We use Cookies on our Site to power and improve our Services (e.g., remembering actions and preferences, running analytics). For details on specific Cookies used for our Shopify-powered store, see [Shopify’s Cookie Policy](https://www.shopify.com/legal/cookies).

Most browsers accept Cookies by default, but you can set your browser to remove or reject Cookies. Note that removing Cookies may affect your user experience or limit access to certain features.

Our Site does not respond to “do not track” signals. To learn more about these signals, visit [http://www.allaboutdnt.com](http://www.allaboutdnt.com/).

### How We Disclose Personal Information

We may disclose your personal information to third parties under this Privacy Policy, including:

– **Service providers** such as IT management, payment processors, data analytics, customer support, cloud storage, and shipping services.
– **Business and marketing partners** for promotional purposes and targeted advertising.
– **Affiliates** within our corporate group, where needed for legitimate business operations.
– **In connection with business transactions, legal obligations, and protection of rights,** such as in mergers, legal processes, or similar actions.

In the last 12 months, we disclosed the following types of personal information to vendors, partners, and affiliates for operational purposes:

| Category | Categories of Recipients |
|———-|————————–|
| Identifiers, such as contact and order details | Service providers, business and marketing partners, affiliates |
| Commercial information, like order and customer support details | Service providers, business and marketing partners, affiliates |
| Internet or other network activity, such as Usage Data | Service providers, business and marketing partners, affiliates |
| Geolocation data from IP address or technical sources | Service providers, business and marketing partners, affiliates |

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

### User-Generated Content

You may post product reviews or other content in public areas of the Services, which will be accessible to others. We cannot guarantee privacy or security for publicly available information or control who accesses it.

### Third-Party Websites and Links

Our Site may link to third-party websites. Review their privacy policies, as we are not responsible for their privacy or security practices.

### Children’s Data

The Services are not intended for children, and we do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to delete it.

### Security and Retention of Your Information

No security measure is perfect. We advise against using insecure channels for sensitive information. Retention of your information depends on factors like account maintenance, legal obligations, or contract enforcement.

### Your Rights

Depending on where you live, you may have rights related to accessing, deleting, correcting, and managing the processing of your personal information. You may exercise these rights on our Site or by contacting us. We will not discriminate against you for exercising these rights.

You may manage promotional email preferences by unsubscribing, though you may still receive transactional emails regarding your account or orders.

### Complaints

For complaints about our processing of your personal information, contact us. If dissatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

### International Users

We may transfer, store, and process your information outside your home country. Data transferred outside Europe will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses.

### Contact

For questions about our privacy practices or to exercise your rights, please contact us at:

Email: hannielanan123@gmail.com
Address: 167-169 Great Portland Street, 5th floor, London, UK

Under applicable data protection laws, we are the data controller of your personal information, unless explicitly stated otherwise.